plan
Privacy notice
Last updated: [DATE OF PUBLICATION]
This notice explains what personal information Gayme Plan collects, why, and what you can do about it. Gayme Plan is run by Chris Millard Fitness Ltd, a company registered in England and Wales (company number [COMPANY NUMBER]), registered office [REGISTERED ADDRESS]. We are the data controller for the information described here.
Questions or requests: email [PRIVACY CONTACT EMAIL].
What we collect
- When you request a free resource: your name, email address, mobile number and Instagram handle, and which resource you asked for. On our older guide pages: your first name and email address, and optionally what you find hardest about staying consistent.
- When you apply for coaching: your name, email, mobile number, Instagram handle (optional), where you're based, and your answers about your goals, what you've tried and your budget.
- When you book a call: the details you give the booking system, and the date and time of your call.
- If you become a client: the information needed to deliver coaching and take payment. Separate client terms cover this in more detail.
- How you found us: the campaign or page that brought you to a form (for example, an Instagram link or an advert), and whether you open or click our emails.
We don't ask for health information on our free resource or application forms. Please don't include medical details there; if they're relevant, we'll talk about them on a call.
Why we use it, and on what basis
| What we do | Lawful basis |
|---|---|
| Send you a resource you asked for | Legitimate interests: delivering what you requested |
| Send you regular emails with advice and news about coaching | Consent, which you give by ticking the box. You can withdraw it at any time |
| Review your application and arrange your call, including reminders about it | Steps you've asked us to take before entering a contract |
| Follow up after a call you've had with us | Legitimate interests, for a limited period after your call. You can opt out at any time |
| Deliver coaching and take payment | Contract |
| Understand which content and adverts bring in clients | Legitimate interests |
Who we share it with
We use trusted services to run the business. They process your information on our behalf and only for the purposes above:
- ActiveCampaign (email and contact management)
- Tally (forms)
- Calendly and Google Workspace, including Google Meet (call booking and calls)
- Zapier (connecting these services)
- Stripe and Klarna (payments, for clients)
- Netlify (hosting this website)
- [META, IF THE META PIXEL OR CONVERSIONS API IS INSTALLED]
Some of these are based in the United States. Where your information is transferred outside the UK, it's protected by the safeguards UK law requires, such as the UK International Data Transfer Addendum or the UK–US data bridge.
We never sell your information.
How long we keep it
- Leads and applicants who don't become clients: up to [24] months after your last interaction with us, then deleted.
- Clients: for as long as needed to provide coaching, then for the period required for tax and accounting records (usually six years).
- If you unsubscribe, we keep your email address on a suppression list so we don't contact you again.
Your rights
You can ask to see the information we hold about you, correct it, delete it, restrict or object to how we use it, or receive a copy to move elsewhere. You can withdraw consent to marketing at any time using the unsubscribe link in any email. To make a request, email [PRIVACY CONTACT EMAIL]. We'll respond within one month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
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